Friday, April 10, 2020

Baer's Furniture Reviews: Best Brands, Best Prices, Best Customer Service

Looking for quality furniture? Baer's Furniture makes finding the perfect furniture and home d├ęcor at the guaranteed best prices easy. Baer's has a giant selection of quality brands offered at great prices. As a family business owned and operated for seventy years, when the company has your name on it, you take special pride in making sure everything is just right.


Read Baer's Furniture reviews about service and quality, and how they handle things when they don't go right the first time.
"… Baer's not only promises but delivers. The salesman was easy to deal with. … Where they really shone was after sales service. They went to bat for us on a chair that was out of warranty. They got the Manufacturer to replace it with a new product. Would not hesitate to go back …"
-Tom Reichman
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"… there was no pressure. Marjorie took me to the grey sectional I was looking for … a grey leather Natuzzi with power. … bought it the next day … Delivered on time a week later. Awesome. Selling my Super Bowl tickets and watching it at home."
-tom bailey
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"I like the furniture that I purchased, but what I really like are the men who delivered it. … wonderful: professional, friendly, helpful. I can't say enough good things …"
-Megaben99
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"… friendly and knowledgeable. My salesman knew exactly what I was looking for. … furniture came when it was promised and the delivery people were great."
-Anne Freedman
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"Rajni was very professional and helpful … informed us of an upcoming sale on the dining table we wanted and was able to save us almost a $1000! Met the VP for Baer's… Everyone was very professional and helpful. … new customer for life. Thanks!"
-Marc Salerno
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"… sales experience was quite positive right down to the delivery. Everyone was very accommodating and completely professional. We have utilized Baer's several times in the past and will undoubtedly use them again."
-Almon Dirth
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You Know a Furniture Store by How It Handles Mistakes

As much as you try to be the best 100% of the time, sometimes things go wrong. No one likes it when this happens, but how a business reacts when something goes awry says a lot about them. Here are some examples of how Baer's Furniture has handled mistakes and missteps and tried to make it right.
"… Sales staff and the delivery folks are the best … But the company they have used for repairs … more than frustrating to deal with. … they would get 5 stars except for a one-star on furniture service calls. Eventually had to get to top management, and they fixed it."
Response from Baer's Furniture
"Mr. Taylor, We apologize for the delays while our in-house technician was on medical leave, but we are back to full staff now. Jennifer Coachman, our customer relations manager, will be reaching out to you shortly to see how we can improve. Thank you, Baer's Furniture."
-Tom Taylor
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"I purchased extended warranty on an $1800 recliner … seat cushion collapsed … the warranty service I purchased inspect the chair … admitted the seat had lost structure … received the report and they will do nothing … Even though I loved Baer's, I'll never return … Such a hassle trying to get something fixed."
Response from Baer's Furniture
"… adding to this negative review … Had a call from a customer service associate this morning. What a pleasant surprise. They are sending a service tech out next week to assist me. As I told the customer service rep, she has restored my confidence that companies do care about their clients. Thank you, Sue."
-Gregory Ross
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Nobody likes getting bad reviews. Mistakes do happen, so when a company like Baer's Furniture goes out of their way to make it right, you know they are in it for the long haul. You'd expect nothing less from a furniture store that's been in business for seventy years.

Find more design inspiration and read Baer's review. Learn more about Baer's Furniture.

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